Contact support, sales and the developer

You can contact the developer of Raseedo by email. Use the address that matches your question so you can explain the issue or request in one message.

Support, privacy and security

Write to info@raseedo.com for questions about the free plugin, an existing Pro licence, onboarding or invoices. Use the same address for privacy requests and security concerns.

If your question concerns a ZATCA invoice, include the exact rejection reason shown in WooCommerce > ZATCA E-Invoicing > E-invoices, if there is one. This helps identify the document and the step that needs attention.

Pro, agencies and founding stores

Write to sales@raseedo.com about the $29 per month or $249 per year Pro plan, the $99 per month five-store Agency plan, or the founding store offer.

Agencies should include their name, website and number of Saudi WooCommerce clients. Founding store applicants should include their store URL and whether they sell to businesses.

What to include in a support email

Please include your store URL, a short description of what happened, the relevant WooCommerce order number and the environment you are using (sandbox, Simulation or Production). Mention any error displayed in the E-invoices tab and what you were trying to do when it appeared.

There is no phone support line or contact form. Support is by email, and we do not promise a response within a set number of hours or days. Pro customers receive priority email support.